Nhân Viên Tư Vấn Tuyển Sinh (Educational Planner) - ILA Hà Nội
- Maintaining positive & sustainable relationships with current ILA customers (parents & students) for re-enrolments.
- Generating new relationships with potential customers (new enrolment)
- Identifying opportunities for greater profits from current customers.
- Being the all-in-one contact point for customers to contact as well as handling all queries/problems/issues to increase customers’ satisfaction.
- Being in charge of all activities related to their customers in ILA to ensure that they receive high quality services and values from ILA
- Other tasks related to their sales & care activities in their centres assigned by RM
- ILA Long Biên: Aeon Mall, 27 Đường Cổ Linh, Quận Long Biên Thành phố Hà Nội
- ILA Tây Sơn: 324 Tây Sơn, Phường Ngã Tư Sở, Quận Đống Đa, Thành phố Hà Nội
- ILA Phố Huế: 6-8B Phố Huế Phường Hàng Bài Quận Hoàn Kiếm Thành phố Hà Nội
- ILA Times City: Tầng 2, Tower 1, Times City, 458 Minh Khai Phường Vĩnh Tuy Quận Hai Bà Trưng, Thành phố Hà Nội
- Competitive salary
- Insurances fully provided
- Private insurance will be provided for official staff
- Discount up to 90% English tuition fees for staff and close relatives
- An active, professional, dedicated working environment with experienced managers and friendly colleagues
- Bonding trips and events
- 14 day-off per year along with other benefits according to the company's regulation.
- Chances for promotion and transfer
Working locations: choose one of the above:
- Proven experience/knowledge and high interest as a Client Relationship oriented person.
- Experience in sales and customer service are preferred
- Problem-solving skills & attitude.
- Excellent communication skills.
- Aptitude for fostering positive relationships with current customers and new customers.
- Teamwork and collaboration oriented.
- Customer-oriented mindset.
- Fluently in English.
- BA or equivalent degree.
CANDIDATE INFORMATION (All information below is compulsory. Kindly complete all information)